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| Blane, Canada LTD. 1506 Cadet, Suite 100 Wheaton, IL 60187-7380 630.462.9222 fax 630.462.9210
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Advanced Business Retention: Beyond the Basics
Your community's best companies are your competitor's best prospects!
Without an effective retention and expansion program, opportunities WILL be lost. Historically, the R&E process has been tweaked mercilessly with little change in results. The answer to better R&E is NOT in the process!
This isn¹t R&E 101.That¹s been done. This course is focused on ROI:
Advanced Business Retention is the only advanced business
A Strategic Approach to Existing Business
First Actions
Intelligent Relationships & Client Knowledge
Red Flag Response Teams
Risk Management and Product Improvement
Client Solutions
A Client Focused Strategy
Decisions, Decisions
Presenters: Eric P. Canada, Blane, Canada Ltd.
Optional Planning Track (5:00 – 6:00 each day)
§ Prepare
to be challenged!
§ Prepare
to work! § Prepare
to excel!
"Excellent!
Probably the best seminar I have ever attended. The information covered was 100% relevant and over 75% applicable to my job duties."
"I attended a business retention course... last year
which was essentially a series of commercials by the presenters. Frankly, I was offended I had to pay to be pitched! Blane, Canada Ltd.'s Advanced Business Retention workshop is nothing like that. It is an excellent course, well worth the price of admission."
"They
just don't come any better than this."
"Business retention was almost dead here till you (Blane, Canada Ltd.) threw a rock in the pond. You are exactly right.
We had tweaked the process to death and were getting no where. It is time to focus on results. Great solution. Great work."
"Great session! It has been so long since
I have attended a conference that offered the level of substance you provided - thank you!".
"I'm very sensitive... on how I spend my time and those 3 days
(Advanced Business Retention: Beyond the Basics) were the best value of my time in a long time."
~~~"I've been in R&E for a long time...
This course pushed me to view our approach in a new light."
~~~~~~"I'd say it a little differently...
What Blane, Canada Ltd. has done is to shift the focus of business retention from data collection to problem solving and service delivery. You have given R&E strategic focus."
~~~Strategic approach ...
"I was a strategic information officer with a large company before coming to economic development. The concepts you are suggesting for business retention are right on the money."
~~~Who rates a 4.5 on a 5.0 scale... for presentation,
content, and materials? Eric Canada's October program on "Advanced Business Retention".
That score is significant because of the high level of economic development talent among the participants.
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